Reviews

We like hearing from you. You are probably wondering why we like to hear from you...

We like to know if an item is up to standards, how fast the item was shipped to you, and if there were any problems. We do our best to find products that are of great quality and fast shipping. Items at times can be shipped from different warehouses, which can lead to extended delivery times. We like to know if that happens too, especially if it stated a short time for delivery. 

How do reviews benefit everyone...

Reviews help the business, the customers, and the warehouse workers.

How do reviews help the business? It lets the business know if the product was up to standards, if it came from a vendor; that the vendor was honest about their product. It lets the business know if the shipping was correct and if the vendor was honest about the item location.

Reviews help other customers. Reviews are a great way to find out how other people feel about an item that a business is selling. People have a wide range of opinions, which can help aide in purchasing power. One person could think an item is great, while the next person might be totally discussed with the same exact item. Which hopefully they both present pictures to prove each products good points and bad points.

How are warehouse workers in this? They have their jobs to worry about. When an item is not up to standards or sent out when they stated that the item would be sent, it's a big issue for that warehouse. The business will definitely think twice before ordering from that company if they don't do what they were expected to do. A warehouse will keep customers and businesses if they do what is expected of them, meaning repeat business, therefore keeping their jobs.

How do reviews help us? Reviews help our little online store keep going and growing. It lets us know if we are helpful enough in aiding you with a question, if a product is up to standards, if we will continue to use a certain vendor, and much more. At times we don't see the product before it is sent out; but there are inspections done before any item is sent to a customer. But, like we have stated, each person has a different opinion when coming to a product. A review lets us know if a warehouse sent a product from a location that was locally or not. At times this could happen due to a product being out of stock at a USA warehouse which could be unfortunate due to shipping times. Our items are from the United States, but most all vendors have warehouses all over the world; China, Italy, Vietnam, to name just a few. 

Please read: 

Please, before you leave a bad review, contact us so we can make the issue right. Once that review is on our store it is there, and it can either help or hurt our online business. We always are here to help in anyway that we can if a product is not up to standards. You can reach us on our site at the bottom where it says "Chat with us" or "Contact Us" section. We will respond, it may not be right away but it will be within 24 hours. Our business email: BGShopInfo@baygiftshop.com