We are upfront with our Transit times:
(Please use the cheapest cost in shipping, most items are from vendors which require you pay a certain amount for shipping. Items are not based on what type of shipping you purchase, it is based on what vendor that item is coming from. See below the transit times and processing times.) When in doubt please feel free to message us.
Instant: This falls into the digital download area. Once you purchase a digital item it will delivered once you pay for the download. This item will not be sent to you in the mail, it will be a instant download to your device.
2-5 Business Days: Items in the USA, created in the United States, and/or at our location are in this category. These are being shipped by USPS, USPS, FedEx, UPS, depending on the vendors shipping policies. These could also be items that are being handmade, personalized and could be sent with a different type of shipping method, not necessarily always an international product.
5-10 Business Days: These are being shipped by USPS, USPS, FedEx, UPS, or USPS International, depending on the vendors shipping policies, and if the item could be out of stock in the USA, and/or could be needing to be reproduced. These could also be items that are being handmade, personalized and could be sent with a different type of shipping method, not necessarily always an international product.
8-12 Business Days: This could be any country including the United States, France, or any other country to which processing times, custom made, or customs could have an influence on shipping times. These could be shipped using any service that would have a semi-fast transit time. These are being shipped by USPS, USPS, FedEx, UPS, or USPS International, depending on the vendors shipping policies. These could also be items that are being handmade, personalized and could be sent with a different type of shipping method, not necessarily always an international product. These items could be sent to us first, if it is a vendor that will not send directly to the customer, then sent to you.
10-15 Business Days & 15 Business Days: This could be a vendor that ships to us first, then we inspect the item and then send the item to you. These are being shipped by USPS, USPS, FedEx, UPS, or USPS International, depending on the vendors shipping policies. These could also be items that are being handmade, personalized and could be sent with a different type of shipping method, not necessarily always an international product.
Up to 20 Business Days:
This is a vendor that ships to us first, then we inspect the item and then send the item to you. These are being shipped by USPS, USPS, FedEx, UPS, or USPS International, depending on the vendors shipping policies. These could also be items that are being handmade, personalized and could be sent with a different type of shipping method, not necessarily always an international product.
Processing times:
Instant: Digital downloads fall into this category. Unless it is a personalized file that you asked us to create, then the processing time will be longer.
3-5 Business days for most items, depending on certain instances the processing times will be closer to the 5 days. if there would be an occurrence of a longer processing time we will let you know. Please note that handmade and personalized products will have a longer processing time. We do have a vendor that will send the item to us first, then we send it to you, this creates a longer processing time. (For more info on this see Transit times)
Holidays & Weekends:
USA Holidays: Major holidays to which the postal service and vendors shut down will affect transit and processing times.
Weekends: Items are not processed or shipped over a weekend. If you order a item on a Friday, after 12PM an order usually does not start to process until the following Monday.
Returns:
Please do not send an item back to the address on your package. Send the item back to us at Bay Gift Shop, P.O. Box 65, Meyersdale, PA 15552-0065.
Contacting us:
You can reach us at bgshopinfo@baygiftshop.com, our main page in the chat section, or text message us at 814.485.1110. We prefer a text message so we can message you back as soon as we see it, we can’t always answer a phone call. This is our second line so please allow at least 8-12 hours before we see this text message on days that we are not at our home location. When contacting us please tell us that you are a customer of Bay Gift Shop then your order number, then your question. (There are just too many spam texts and calls this day and age.) PLEASE TEXT US BEFORE CALLING US.
Refunds & Returns:
At times items can be sold out extremely fast. If this happens, no worries, we will contact you and refund you fully for your purchase. Rarely, items could be defective, please contact us immediately if this occurs. We will ask for the item back, unless it was something of little value (example: something that was bought for under $5, we also do not accept intimate personal items back. We do require a photo of the defect so we can document the issue. It is not that we don't believe you. If we used a vendor for the product they will need to document the problem too.) We will refund you fully once the item is returned to us. We care about you and we care about the products we are selling you. Some items are not refundable, please note in our policies. (Example: Digital downloads)
Beautiful Furnishings is unable to ship to the following locations: Alaska, Hawaii, or Puerto Rico. This is a vendor we started using for furniture, other vendors will ship to these locations.
